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Terms Of Use

themuslinbag.com is sowned and operated by THE MUSLIN BAG.

‘THE MUSLIN BAG’ strives to create a beautiful space where you can explore and shop for all the things that you love under a secure and safe environment.

By visiting ‘The Muslin Bag’ and using the services, you have accepted to follow the terms of services mentioned below –

 

Order

The Muslin Bag strives to make sure every product description, packaging and delivery is reached safely and correctly. However at times there may be an occasion where error may arise due to unintentional purposes. In such a situation, you will be contacted and informed with the details and corrected offer.

 

Alteration

Customizations / Alterations will be made based on measurements shared by you. All measurements must be shared accurately. ‘The Muslin Bag’ won’t be responsible for a wrong fit if the measurements are shared wrongly.

 

Shipping / Delivery

We make use of some of the best shipping agencies and try to make sure for timely and effective delivery of your order. We try to make the delivery process as simple as possible and provide the best rates possible (free if possible). Delivery times are calculated on working days i.e. from Monday to Friday. If an order is placed at 2 pm then the next working day is counted as the first delivery day.

Each item will be attempted to be delivered twice. Failed deliveries after the second time can be delivered at an extra cost or can be collected from the local collection point of the courier company.


Returns & Exchange

Products purchased can be returned only if it is damaged or an incorrect product has been delivered. Products purchased must be returned within 7 days. No returns available on customized / altered products. We do not allow exchange of a product at the moment.


Damaged / Incorrect Goods

Damaged or incorrect goods delivered can be returned within 7 days. However, if the product has been damaged from your end we shall not take returns.

 

Privacy Note

This policy is applicable to all users who register with the website. It is not necessary to purchase any designer wear or accessory in order to browse or gain access to the searching facilities of the site.

 

Security

We follow a systematic procedure and take appropriate measures to ensure that your personal information does not leak out or unlawfully processed. ‘The Muslin Bag’ makes use of industry standard practices to ensure the confidentiality of your personal information, including firewalls and secure payment methods / socket layers.

The information collected during payment process helps us identify you and enables us to communicate with you.


Prices

The prices and availability of products on ‘The Muslin Bag’ are subject to change anytime due to stock availability, offers. The prices on the site include VAT and delivery.

 

Conditions of Use

‘The Muslin Bag’ strives to provide the best services to you subject to a few conditions. If you visit our website you accept these terms and conditions. Please read the conditions carefully if you have any doubt. Our office operates within India; any legal matter will be subjected to Mumbai Jurisdiction only.

 

Copyright
All content on this website such as, text, logos, graphics, images, icons, designs and ideas are all owned by ‘The Muslin Bag’ and are protected by International Copyright Laws. Any attempt for violation or infringement of the copyright material is against our policy and will be subject to legal action.

 

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